Any unplanned interruption, from server failure to hurricane, can cause a business to encounter hurdles that impact operations, employee productivity, customer service and revenue. By all measures, the disruption caused by the coronavirus pandemic is unprecedented. A rapid global shutdown meant organizations had to enable employees to work from home with little or no preparation. Businesses of all sizes need a strategic plan and the right IT infrastructure transition to a “new normal” and maximize employee productivity while optimizing IT resources.
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